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For Customers

Genuinely human-oriented user support and guidance

Google Workspace is a critical business service. Save time, develop your Google environment and make your business activities easier with the help of Gapps’s experts.

Immediate help to make work flow better

Ask for guidance and grow your whole organisation’s expertise with Google services.

Cost-effective Google expertise

Save time and get Google environment management as a service.

Trust produces quality

You can count on the expertise of Gapps for and easy and secure collaboration.

Why Gapps’s support services?

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Support for all end users

Easy and efficient use of Google Workspace tools and answers to everyday challenges, such as recovering a lost Drive file or organising your schedule.
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Customer service and user tips

Customer service and user tips for subjects such as access management, distribution lists and the management of Drive rights.
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Excellent customer satisfaction

Our customers are provenly satisfied (CSAT 95/100), and the success of our support is measured systematically.

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Team of certified experts

We have the ability to provide service and solve problems quickly. We invest in maintaining and developing our skills.

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Direct contact with Google

We take care of support requests to Google for our customers, which means problems are solved clearly and in English.

How does Gapps’s user support work?

We provide flexible user support, offering different packages for different needs.

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Comprehensive support services

Our support is available for all your organisation’s members and covers use of tools, technical support and troubleshooting.

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Main user support

A service for the organisation’s main users and IT persons that includes instruction on best practices, service settings and troubleshooting.

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Cooperation and support

We offer cooperation and support with your own IT support. This is a tailored solution for larger organisations that have their own IT support or that use outsourced IT support.

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IT Admins

Support for IT admins concerning broader subjects, such as user management and licences; authentication and access management settings; Google Workspace service settings; email troubleshooting and management, such as redirection and management of junk mail; data security settings; device management and Chrome browser settings.

“An agile partner such as Gapps has been worth their weight in gold for us – not just as a service provider but as an equal partner that works with us to design and develop things and even has the courage to give us a challenge.”

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Do you need help?


If you want to solve IT environment challenges through continuous user support or one-time consultation, contact us.

Book a time
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Miikka Myllymäki

Google Cloud Sales Manager

miikka.myllymaki@gapps.fi
+358 50 475 9255